How many times in the past six months have you hired Epps Advertising?

1. How helpful do you find the staff of this agency?
   
Very Helpful
   
Somewhat Helpful
    Helpful
    Not Very Helpful
    Not At All Helpful
    Don't Know

2. How friendly do you find the employees?
   
Very Friendly
    Somewhat Friendly
    Not At All Friendly
    Don't Know

3. How comfortable are you working with the staff?
 
  Very Comfortable
   Somewhat Comfortable
   Somewhat Uncomfortable
   Not At All Comfortable
   Don't Know

4. How competitive do you find the pricing at Epps?
   
Very Competitive
    Somewhat Competitive
    Not Very Competitive
    Not At All Competitive
    Don't Know

5. Please tell us how much you agree or disagree with the following statements:

6. This company is well organized.
  
Strongly Disagree
   Disagree
   Undecided
   Agree
   Strongly Agree

7. The staff is friendly and helpful.
  
Strongly Disagree
   Disagree
   Undecided
   Agree
   Strongly Agree

8. Have you ever been disappointed with any service?
  
Strongly Disagree
   Disagree
   Undecided
   Agree
   Strongly Agree

9. What was your most recent project from Epps?
10. Was the finished project to your expectations?

   Yes
   No

   Other

11. How satisfied are you with the work we do?
   Very Satisfied
   Somewhat Satisfied
   Satisfied
   Somewhat Dissatisfied
   Very Dissatisfied

12. What do you like most about Epps?
13. What do you like least about Epps?
14. What, if anything, can we do to improve your experience working with us?
15. What industry does your company represent?